$50 Off Your 1st Order (min $100)! More than 13,285,316 people served
2.8
★★★★★
★★★★★
Ruby Tuesday
20 Waterville Commons Dr, Waterville, ME
American, Sandwiches, Hot Catering, Gluten-Free
Ruby Tuesday
Ruby Tuesday
Ruby Tuesday
Ruby Tuesday
Ruby Tuesday
Recent Ruby Tuesday Reviews
3 ★★★★★
★★★★★
in Waterville, ME — Posted Mon 09/19/16
For a Business Meeting. Food was good & accurate, but there was a glitch with delivery. The driver arrived 1-hour early. When I told her, she became defensive & said the paperwork said 11:00. I told her I believed her but that’s not what I ordered; it should be 12:00. I offered to take possession of all products that didn’t need to be hot, but that I had no way of reheating, and someone would need to return with the hot foods. She was again defensive. She left the paper products & beverage, took the hot food, went to her car to make a phone call to the store, and never came back. I waited for 15 minutes, still nothing, so I called the restaurant & spoke with the manager who apologized & admitted their mistake. They prepared fresh hot food & delivered at the proper time. However, aside from an apology, we were not offered any other remedy (discount, credit, gift card), which is typical. Disappointing for our first experience.