Award recognizes ezCater as industry leader in customer service
BOSTON—June 27, 2016 – ezCater has been recognized as a Gold Winner in the Annual 2016 Customer Sales and Service World Awards® in the Customer Service or Contact Center Department of the Year category. The coveted annual Customer Sales and Service Awards program encompasses the world’s best in Sales and Service or Contact Center individuals, teams, departments, and achievements.
As the only nationwide marketplace for business catering, ezCater has a unique understanding that business catering requires a greater level of customer service than everyday consumer food delivery. Feeding customers, prospects, and employees in the workplace typically goes hand-in-hand with important, sometimes high-stress, and even career-defining meetings. Any problems with food are disruptive and can have a detrimental effect on the business event.
Through its team of Customer Service Ninjas and its Caterer Care department, ezCater provides unmatched customer service to both business customers and its caterer and restaurant partners. Together, the two teams provide swift but comprehensive, world-class assistance via live customer service representatives to help ensure delightful experiences on both sides of the order process. The ezCater customer service teams have helped earn the company a 95 percent customer satisfaction rate, based on over 1,400 TrustPilot reviews.
“ezCater is more than a website. We’re a team of insanely helpful people who are passionate about making catering as easy as possible for our customers and partners,” said Ed Ariel, vice president of customer service at ezCater. “Being recognized by the Customer Sales and Service World Awards is a testament to ezCater’s commitment to making our customers’ lives easier and setting the industry standard for customer service.”
ezCater and other award winners were honored at the 2016 SVUS Red Carpet Awards Ceremony Dinner in San Francisco on Monday, June 27, 2016. For more information, please visit: http://www.cssworldawards.com.
About ezCater ezCater is the only nationwide marketplace for business catering. ezCater’s online ordering, on-time ratings and reviews, and 5-star customer service connect businesspeople to reliable catering for any meeting, anywhere in the United States. For more information or to place an order, visit www.ezcater.com.
About the Customer Sales and Service World Awards Customer Sales and Service World Awards is the world’s premier recognitions program created to honor and recognize industry-wide and peer achievements of sales, service, business development, marketing, channels, franchise, and training individuals, teams, departments and achievements. The Annual Customer Sales and Service World Awards is part of the SVUS Awards® recognition program from Silicon Valley in the United States of America which also includes other programs such as Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globee Fastest Growing Private Companies Awards, Info Security PG’s Global Excellence Awards, Network Products Guide’s IT World Awards, Pillar World Awards, PR World Awards, and Women World Awards. To learn more, visit www.cssworldawards.com.